I was interviewed for a piece in this month’s Research News from the Australian Market & Social Research Society entitled A research dilemma: Confidentiality breaches.
The piece explores the management of customer relationships when your information has been criticized and exposed online. In it, I express some views about how organisations ought to approach this sort [...]
September 2, 2009
in posts
I’m yet to see the full survey, and I’m not certain a sample of 505 is particularly representative, but the new research from Stollznow stating “The reputations of organisations are taking a beating in social media…” as reported in Australian CIO is… drumroll please… unsurprising.
So much so, I’m inclined to respond with a resounding (with [...]
It’s a common opinion amongst the people I speak to, that the recruiting industry has a long way to come to improve its performance. Too much, this industry relies on outdated practices that fail to treat candiates as people and to establish a real relationship with them.
So, today, when I received an email asking me [...]
February 7, 2009
in posts
While I’m behind on the main session posts as I type this (three sessions behind now…), this is worth highlighting.
One of the unique things (and there are many) about TED@PalmSprings is the opportunity for audience members to get on stage and share their ideas worth spreading.
This morning, a bunch of us did just that. And [...]
February 6, 2009
in posts
Things got better for me in this session. The kickoff speaker, Nina Jablonski had what I think was the best stage presence so far. Others will disagree, but I really liked her – I’d totally study Anthropology if she was one of my professors.
Nina Jablonski
this month is the 200th anniversary of Charles Darwin’s birth
Origin of [...]
February 5, 2009
in posts
Here’s the thing, I can’t write fast enough to make all this make this all make sense, so what I’m going to do is post my raw notes from each session. Crazy, I know, but hopefully it gives you at least a feel for what’s going on. When I get time, I’ll go through [...]
My friend and colleague, James Breeze, of Objective Digital is doing some research at the moment for a project he’s involved in. He wants to know whether you’d use an online psychological counselling service.
You can answer his short survey here and discuss any issues around the possible service at the Tangler forum.
Please do James a [...]