Posts tagged as:

engagement

Elevator

January 20, 2010

in posts

I often struggle when asked to give my elevator pitch – there are so many things I think about and want to do. But it’s more than time I did it, so here goes nothing…
What’s acidlabs mean?
acidlabs is about ideas. With the name, I wanted to create something that attracted attention. That’s worked just fine, [...]

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The release earlier this week of the draft report of the Government 2.0 Taskforce has the potential to be a watershed moment in the management and delivery of government and its services to the people of Australia.
I find it more than a little interesting that after not much more than passing interest in the Taskforce’s [...]

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Culture in the New Order

September 3, 2009

in featured

NOTE: The article below is my contribution to the Centre for Policy Development’s Insight: Upgrading Democracy, which consists of several pieces from well-known thinkers and doers in the Government 2.0 sector and was CPD’s submission to the Government 2.0 Taskforce. It is republished here because I like to keep everything in one place.
‘There is nothing [...]

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My friend, Kate Carruthers, has a great blog post up in which she draws the analogy between those touting social networks as the next great place to make money and the Bible story of Jesus and the money-changers. She says:
I hate this approach to social networks. To me they are community gathering places not centres [...]

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Mostly.
EDIT: And when I say “mostly”, I mean marketing ultimately focused on getting people to buy stuff. Not on changing opinion, not on awareness. It’s a deliberately narrow definition for the purposes of this post.
I’m going to try to be concise as I put this out there for your amusement. I say this as I’m [...]

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On 21 May 2009, APSC Commissioner, Lynelle Briggs gave a speech to the John Curtin Institute of Public Policy. Entitled All those who stand and wait—putting citizens at the centre, the speech raises some vitally important issues on open government and engagement with the public. I’d like to recommend you read the speech in full.
Commissioner [...]

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My keynote from GOVIS 2009 – User Centred Government: More than meets the eye.
Public engagement. Public empowerment.
View more presentations from Stephen Collins.

The GOVIS tag line is “Connect. Share. Learn.”
So my first question is where is the conference wifi network for all of us to connect? It’s a must have for every conference these days.
Why are [...]

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The slides and transcript won’t go live until Thursday morning, but here’s a sneak peek of my GOVIS keynote.
It’s a Wordle of the full text, limited to the 50 most frequent words.

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The conversation has rules

April 24, 2009

in posts

This post was originally published at ABC Unleashed.
There is an undeniable growing interest among Australian businesses in the potential for social media tools to fill a role in marketing, client service and business improvement.
The publication by Telstra of their staff “guardrails” – a set of rules of engagement for staff when using social media – [...]

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Today, Telstra have publicly published their social media guardrails for staff. While these aren’t the first (sorry, Dan Oakes at the SMH, you got that one wrong) corporate guidelines on social media for an Australian company (I’ve helped with a few), they are certainly the biggest company to make them public.
Telstra Group Managing Director Public [...]

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