When you’re given just 20 minutes to cover the notion of the more open business models the proliferation of social networks encourage, there’s not a great deal of time to waffle. Hopefully I didn’t the other day, when I gave this talk to close off the speaker sessions at the Technology to Drive Growth workshop [...]
February 10, 2010
in posts
Next Thursday, I’m speaking at the Technology to Drive Growth workshop at the National Growth Summit conference in Sydney.
I’ll be doing a short presentation entitled Cluetrains, Conversations, Trust and Openness that I hope will open some eyes to the opportunities businesses can realise if they deal with their customers and stakeholders as their principal concern [...]
I was interviewed for a piece in this month’s Research News from the Australian Market & Social Research Society entitled A research dilemma: Confidentiality breaches.
The piece explores the management of customer relationships when your information has been criticized and exposed online. In it, I express some views about how organisations ought to approach this sort [...]
This short talk is to be delivered to the IBM Smarter Workforce – Government Leadership Forum on 9 September 2009.
“Every dystopia is a utopia turned inside out… The problem isn’t in the basic idea, it’s in the arrogance of implementation. It’s in the idea that we will get it right the first time.”
- Steven Lloyd [...]
September 2, 2009
in posts
I’m yet to see the full survey, and I’m not certain a sample of 505 is particularly representative, but the new research from Stollznow stating “The reputations of organisations are taking a beating in social media…” as reported in Australian CIO is… drumroll please… unsurprising.
So much so, I’m inclined to respond with a resounding (with [...]
During Twitter’s #blogchat today, Mack Collier dropped the following idea in:
There’s a good post for someone, a post on what IS a good comment & where the ’spam’ line is & how to cross it in comments #blogchat
Given I’m the sort that keeps this sort of idea floating around in my head for just such [...]
The text and slides below are for my session at Public Sphere #2 – Government 2.0: Policy and Practice which is being held at Parliament House tomorrow. The talk is just 10 minutes long, so I don’t go into any real depth – but it is a nice, quick overview.
For something organised quickly and on [...]