Conversation. Collaboration. Community.
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When you’re given just 20 minutes to cover the notion of the more open business models the proliferation of social networks encourage, there’s not a great deal of time to waffle. Hopefully I didn’t the other day, when I gave this talk to close off the speaker sessions at the Technology to Drive Growth workshop [...]
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Next Thursday, I’m speaking at the Technology to Drive Growth workshop at the National Growth Summit conference in Sydney.
I’ll be doing a short presentation entitled Cluetrains, Conversations, Trust and Openness that I hope will open some eyes to the opportunities businesses can realise if they deal with their customers and stakeholders as their principal concern [...]
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Image by trib via Flickr
On Monday this week, IBM flew me to the Australian Open for a day at the tennis and a behind the scenes view of the technology they provide to this and other events in their role as the key technology provider. It was all done under the aegis of my being [...]
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When we’re designing products, applications and services, we always bang on about how important it is to consider the customer, or user (I’m going to use those terms interchangeably in this post). But just how much do we really consider them? And how often do we compromise in favor of some product or business limitation?
While [...]
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Many folk I know have been discussing their 2009 challenges and victories and looking forward to what 2010 has in store for them. I’ve felt the need to at least review and refresh, but knew I had to get my thoughts in order first.
This post is just a first pass at doing so for me [...]
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