We are here to help you build expertise in your business focussed on three core values - Conversation. Collaboration. Community.
What this means is that we can and will help you and your people understand:
- the conversation that’s going on - whether it’s about you, your brand, your services, your web site and the way people use it or the corporate backchannel that’s not shown on your org chart, we can help you become a part of that conversation and engage in it in a way that builds and enhances reputation
- that collaboration is the way to build a better business - we’ll help you identify and make best use of opportunities in your organisation to collaborate between your people and business units, with your stakeholders and with your customers and clients as a way to boost innovation and improve productivity
- that community makes for better business - successful, motivated communities within the wall, or across and outside the wall are a more human, more productive and more effective way of driving innovation and motivation
We help you do this by working with you in a number of ways:
- consulting - where we help you identify issues that may exist and act on opportunities around your user experience, web and social networking presence, change culture, practices and tools
- community building - where we work with your people on making your internal community work well as well as helping you foster and build a community with your clients and stakeholders
- mentoring - where we spend a number of hours with you over a longer period, helping you understand the user experience of your site or application, culture, tools and practices that make up an organisation that works successfully
- training - where we deliver customised workshops in the context of your business on user experience, cultural change, and innovative approaches and advice on using social media and collaboration tools
Our experience and strong understanding of user experience design, communications, knowledge work and business culture as well as strategic, creative and technical expertise is all influenced by our love of great application design and social media (although we definitely think there needs to be a new term for it). With a great team and a network of partners, we work with clients on projects around he world.
It probably wouldn’t hurt to understand the way we do things around here. You should also check our pricing and terms.