We have a small ambition: to make the world a better place. We think big and generate new ideas to solve intractable problems. For the past seven years, we’ve worked with clients in the public and private sectors to help design, innovate and build skills to bring change to their organisations.

Who and what are we?

We’re a small (but very good) service design, user experience and communication design studio based in Canberra, Australia. We work with people around the world, and in particular the public sector, on solving complex problems, designing and building great policy, products and services, and building skills in thinking differently.

We put people at the center of what we do, and we go to work with big ambitions.

Our people help the public and private sectors change, innovate and grow using design thinking, problem solving, communications strategy and experience design to create new, sustainable solutions to complex problems. We’d love to talk to you about how we can work together.

We love working with interesting people, we work hard to be great at what we do, and we love speaking publicly and sometimes talking to the media about our work. Often enough, all that works out and we have a great time.

Collectively, we’re a bit mad for great espresso, some geocaching, our dogs and CrossFit.

Doing good

acidlabs also helps to run events like TEDx­Can­berra and Bar­Camp Can­berra, but is likely to take on all sorts of windmill-tilting so long as it inspires us with action, social innovation and betterness of society.

As part of being a part of the change we want to see in the world, acidlabs commits to supporting causes we believe are doing good things. To this end, we are a signatory to Businesses for a Clean Economy‘s position statement supporting a carbon price and on transitioning to an economy focussed on “clean energy, energy efficiency and low-carbon technology.”

Since 2009, we’ve also committed some of our post-tax income to Kiva, to fund loans to business people in emerging economies. Most of our loans go to women or women-led groups. You can see our loan portfolio on Kiva’s site.

In addition to Kiva, which we consider the heart of our contribution work, we make occasional contributions to projects on both Kickstarter and Pozible.

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