I’ve just spent a week in Japan and Korea deliv­er­ing work­shops on design think­ing to clients. I’ve been work­ing along­side a new col­league, Mo Fox (she’s pretty awe­some, you should check her out) who, in the short time we’ve worked together, has taught me a great deal about my pre­sen­ta­tion style, the way I carry myself, and my incli­na­tion (at times to my detri­ment) to certainty.

She’s also given me some great advice and set me a chal­lenge. As some­one who wants to walk the talk of what they do, I think it’s worth shar­ing. The chal­lenge she set me is one, as design thinkers, expe­ri­ence design­ers and knowl­edge work­ers, we can all ben­e­fit from:

  • ask at least one open ques­tion each day — use the answer as a path to fol­low to more curios­ity and ques­tions, not as the end of the conversation;
  • allow your­self to be sur­prised and delighted by some­thing each day — be present (at least inter­nally) to that sur­prise and delight; play with it and see where it goes;
  • be com­fort­able each day with not know­ing — it’s fine not to know, admit it openly and use it as an oppor­tu­nity to learn, play and explore.

How good is this advice!?

I’m going to do as she sug­gests, and I can’t wait to see where it leads.