The next step

February 7, 2010

in posts

An emergent theme of my posts of late has been change. Whether that’s technology, user experience, reform of education, public sector and government, conferences or business (including my own), it’s a constant.

Deliberative democracy chat
Image by trib via Flickr

Equally, I’ve had many conversations in physical and virtual environments about change. Those conversations, to my very great benefit, have been with smart, motivated, interesting people – friends, peers and those I look up to.

Just yesterday, I was able to get deeply buried in several conversations about change at BarCamp Canberra 2010. This third Canberra BarCamp was far and away the best yet. Very balanced in its participant-generated program, issues of technology, the web, education, public sector reform and social innovation were openly and actively discussed. There’s no right or wrong, just great ideas (many available now on SlideShare).

One thing that emerged strongly from the sessions I was involved in – largely those on reform and social innovation – was raised in the first session of the day, Matt Moore’s deliberative democracy discussion on wicked problems. That problem is what I’m choosing to call next steps.

We all know it’s incredibly easy to discuss wicked problems. Equally, it’s near trivial (on a grand scale) to come up with solutions to them. We can define people, ideas, resources, finance and economics, social reforms and any number of other matters that will require resolution to solve these problems. It’s the next thing that’s the hard one, as I said in this tweet to Havas Media Lab director (and HBR blogger), Umair Haque.

It’s the next step, the tangible action, that’s wicked about all of these problems. And it’s next steps that we lack in solving all of the big problems we face. And it’s incumbent on all of us, in the sense of the Builder described in Haque’s The Builders’ Manifesto, to take next steps rather than simply engaging in conversation.

BarCamps, expos, conferences, summits. They’re all excellent places to begin solving the wicked problems. But we must take next steps.

For me, the biggest take away from BarCamp Canberra 2010 was DO. We must not just talk, we must be prepared to DO.

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