By now, many of you will have seen the ReadWriteWeb confused as Facebook saga. It’s an object lesson in the capabilities and expectations of everyday web use. And it’s one that we who make our livings by purporting to understand people and the way they use the web and other technology ought to be both […]
Cluetrains, Conversations, Trust and Openness
When you’re given just 20 minutes to cover the notion of the more open business models the proliferation of social networks encourage, there’s not a great deal of time to waffle. Hopefully I didn’t the other day, when I gave this talk to close off the speaker sessions at the Technology to Drive Growth workshop at […]
How we can win the #nocleanfeed argument
This afternoon, Jason Langenauer posted a well-argued piece with respect to the issues he sees in the national discussion we’re having over the imposition of the Labor government’s Internet filter. Initially, I thought it was a good piece. It’s clear, makes sense, sensible. But Jason is wrong on several points. First, I should point out […]
Off to the Growth Summit
Next Thursday, I’m speaking at the Technology to Drive Growth workshop at the National Growth Summit conference in Sydney. I’ll be doing a short presentation entitled Cluetrains, Conversations, Trust and Openness that I hope will open some eyes to the opportunities businesses can realise if they deal with their customers and stakeholders as their principal […]
Three thoughts on social media for 2010
The hype around social media continues unabated — business, marketing, government, NFPs; everyone is getting involved. But to my mind, we’re still somewhat missing the point. Making it a part of our lives in a way that avoids the hype and adds real benefit to our own lives and the lives of others will be the the […]
The next step
An emergent theme of my posts of late has been change. Whether that’s technology, user experience, reform of education, public sector and government, conferences or business (including my own), it’s a constant. Image by trib via Flickr Equally, I’ve had many conversations in physical and virtual environments about change. Those conversations, to my very great […]
How it’s done
This is how you do a public service announcement. It’s a part of the Embrace This campaign. They’ve extended to other social media as well, including Facebook. It hits all the right notes — family, love, fear, death, safety. There’s no way you can’t engage. Their research and audience focus work must have been amazing. I’d love […]
Conferences, inspiration, value
Image via Wikipedia This post started as a comment on my pal, Linda Johannessen’s blog post about TED and conference organisers. Then it got long, so I figured I’d bring it over here. Not least because I want to discuss conference models this weekend at BarCamp Canberra 2010. I’ll start with a story. Attending something like […]





