My views on social media — its power to connect and bring people closer, to empower participation, to give voice — are well known. Equally well known are my views on using social media as a marketing tool and that I consider many marketing efforts using social media to be shortsighted at best, rarely considering the long view and […]
Who are the people in your neighborhood — redux
Who are the people in your neighborhood? View more presentations from Stephen Collins. UXDers often rely on personas to build a more complete understanding of the types of users that will interact with the applications they are working on. Writing the stories for those personas used to be hard for me until I started using […]
Four rules for great blog comments
During Twitter’s #blogchat today, Mack Collier dropped the following idea in: There’s a good post for someone, a post on what IS a good comment & where the ‘spam’ line is & how to cross it in comments #blogchat Given I’m the sort that keeps this sort of idea floating around in my head for just […]
Australia and Government 2.0 — not quite right
I am passionately interested in greater engagement between government at all levels and the public. So much so, that I’ve volunteered my time on several projects that seek to enable the transition to a more open, engaged, conversational form of government — the type of government being termed Government 2.0. I’ve been stewing over this post for […]