Some organ­i­sa­tions see a neces­sity to road­block attempts to intro­duce social com­put­ing, oth­ers climb aboard the Enter­prise 2.0 steam­roller and enjoy the ride.

My estab­lished posi­tion on Enter­prise 2.0 adop­tion is well known — that doing so demon­stra­bly ben­e­fits busi­ness from a num­ber of places, includ­ing (in no par­tic­u­lar order, and cer­tainly not exhaustive):

  • bet­ter knowl­edge shar­ing and collaboration
  • employee enable­ment and empowerment
  • open­ing of com­mu­ni­ca­tion chan­nels between busi­ness and its clients (inter­nal and external)
  • open­ing of com­mu­ni­ca­tion chan­nels between employess at all lev­els and their management
  • encour­age­ment of a sense of community

This is set to be core sub­ject mat­ter for two upcom­ing pre­sen­ta­tions I’m doing — at the next Can­berra WSG Meet­ing on 26 July and at the Insti­tute for Infor­ma­tion Man­age­ment National Con­fer­ence on 16 August.

Then, some­times, I get a lit­tle sad when I have con­ver­sa­tions like I had today. In essence, I was told about an influ­en­tial man­ager at an organ­i­sa­tion that I’ve worked for whose atti­tude was that their organ­i­sa­tion would not adopt Enter­prise 2.0 tools any time in the fore­see­able future even inside the wall because they could not trust their staff not to be stu­pid and post incor­rect infor­ma­tion on blogs and wikis and that it was crit­i­cal that con­trol remained tightly on the process of cre­ation and dis­sem­i­na­tion of infor­ma­tion. As far as I under­stand, there is a pretty strict pol­icy around this at this organ­i­sa­tion and use of these tools is strictly banned.

This atti­tude is demon­stra­bly blink­ered, espe­cially given the research and other mate­r­ial that’s appear­ing ever thicker and faster. Just a few exam­ples include:

At organ­i­sa­tions like these, along­side the top-​​down, com­mand and con­trol atti­tude, they’re obvi­ously not doing any read­ing of recent lit­er­a­ture. If they were, they’d realise how far behind the eight-​​ball they’re get­ting and they’d be try­ing to do some­thing about it.

This atti­tude is more com­mon than you’d think.