DRM in Acrobat 8 problems… broken somehow

March 9, 2007

in posts

Broken Dreams by unleashedlive

My wife, Alli, has a number of PDF ebooks she purchased from the Center for Creative Leadership. These ebooks come with built in DRM for anti-printing. They also seem tied somehow to an Adobe Reader version earlier than Adobe Reader 8. When she had Reader 7 installed, they worked fine. She recently upgraded to Reader 8

Last night, she tried to read the books for some research she’s doing. Adobe Reader 8 refused to open them and opened Labs in Firefox, pointing her at Adobe Digital Editions. Downloading and installing that also didn’t work.

She now has a bunch of DRM-laden ebooks that are of critical importance to her research but which are unusable due to some form of strangeness in the DRM between Adobe Reader 7 and 8. I can tell you, she was singularly underwhelmed. No wonder people generally hate DRM.

So, for any of the Adobe folks that occasionally happen by here, can you tell me how we might fix this? I’d really appreciate it, and Alli would be pretty happy too, I imagine.

Image © unleashedlive. Used under a Creative Commons Attribution-NonCommercial-NoDerivs 2.0 license.

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